Contact us

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Office

Suite 9a, Keswick Hall, Norwich NR4 6TJ

FAQs

Some of your more common questions answered. For anything else, don't hesitate to get in touch below...

Why have I received a letter from you?

In our search for missing heirs or rightful claimants to unclaimed assets, we often need to contact individuals unexpectedly, as we believe you may be the beneficiary or have information about the person or family we are seeking.

How did you find my details?

To identify individuals connected to the research project, we use genealogical methods, diverse record collections and, when necessary, collaborate with international colleagues when our findings indicate a connection to overseas residence.

How can I confirm the authenticity of this matter?

We understand our letter may surprise you and prompt questions. For reassurance, please visit www.pro-gen-research.co.uk to learn more about our work and read testimonials.

Who are you working for?

Typically, we have been instructed by solicitors who are administering Estates and require research assistance to locate individuals whilst they continue with the legal obligations of administering the Estate.

How are you paid?

At the start of the research, we provide our client with a clear quotation, which they agree will be settled directly from the Estate. Beneficiaries are never asked to make any payments to us directly.

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